Shipping policy

At Risktaker, we prioritize safe, timely delivery and transparent communication to ensure your order arrives smoothly and exactly as expected.

Order Processing

  • Pre-made (in-stock) orders are typically processed and shipped within 7 business days.

  • Pre-order (made-to-order) items require 2–5 weeks for production and quality control before shipping. Once finished, pre-order items ship immediately. Tracking will be provided once your order ships.

  • Shipping may take longer during high-demand periods, such as holidays or limited drops.

Domestic Shipping

Canada: Most orders arrive within 3–7 business days after processing.

  • Tracking information is sent via email & SMS.

  • You can also track your order through the Track Your Order Portal.

  • Please allow up to 24 hours for tracking updates.

International Shipping

United States: Most orders arrive within 5–7 business days after processing.
Worldwide: Delivery times vary by destination and local postal services; international deliveries typically take longer than US orders.

  • Import duties, customs fees, or taxes are the customer’s responsibility.

  • We cannot refund international orders returned or refused due to unpaid customs charges.

Returns & Exchanges 

We offer a 30-day return policy from the date your order is delivered.

To be eligible for a return:

  • Items must be unworn, unused, and in original condition
  • Items must be returned with original packaging

To start a return, contact us at support@risktakermerch.store

Customers are responsible for return shipping costs unless the item is defective or incorrect. 

Once your return is received and inspected, we will issue a refund or store credit as applicable.

Lost or Damaged Packages 

  • Contact us immediately at support@risktakermerch.store if your order is lost or damaged.

  • We will work with the carrier to investigate and resolve the issue.

  • When applicable, we offer store credit or replacements.

Order Tracking

  • Tracking information will become available once your order has been shipped. All orders include tracking notifications via email & SMS and can also be tracked through our Track Your Order Portal. 

  • If there are any delays or issues, our team is here to help.

Contact Us

For questions, concerns, or special requests regarding your order:

  • Email: support@risktakermerch.store

  • Response Time: Same-day responses